ScoreSwap Program

The Score will officially unveil ScoreSwap, our new game rental program, on Saturday, October 3. This program combines the best of a Netflix or GameFly type of rental arrangement with the convenience of a physical retail location to browse, rent, and return games without waiting (or paying for) shipping!

For $14.99 ($139/year), Score Members will be able to rent one game out per month, with the ability to swap that game out as many times as desired over the course of the month.
For $19.99 ($179/year), Score Members can upgrade this to two games out per month, instead of one.

Want to keep a game the entire month? Or get tired of it after a single day and want to grab something else? This program is both flexible and affordable for Nashville and Franklin-area families.

Makes a perfect Christmas gift as well! :)

Oh, one other thing...THE FIRST TEN CUSTOMERS IN THE DOOR ON SATURDAY MORNING, OCTOBER 3, will be able to purchase a year of the $19.99/month package for just $99! (Black Friday, ahead of time!)

Read below for a FAQ regarding ScoreSwap if you want further information on the package.

Thanks, Bradley



ScoreSwap(TM) FAQ


Q. So this program is available for Score Members only?

A. Yes. Non-members can no longer rent games from The Score.


Q. What if I purchase ScoreSwap as a gift, and the recipient doesn't like it? Can it be returned?

A. We allow money spent on the ScoreSwap package to be converted into in-store credit for 30 days after purchase to handle situations like this. For example, if Joey's parents buy a year of ScoreSwap for Joey for Christmas for $139, and he'd rather just have a new Nintendo DSi system than ScoreSwap, that $139 (plus tax) can be used as in-store credit instead at The Score of Cool Springs. This gives third-party purchasers comfort in knowing that even if the recipient doesn't like ScoreSwap, they can then get something else they like instead.

Note that, as always, Score Membership fees are non-refundable and non-convertible, however.


Q. If I sign up for Score Membership and ScoreSwap together, do I get any discount?

A. Through the end of 2009, sign up for both a Score Membership and ScoreSwap in the same transaction and we'll waive the membership activation fee.


Q. What games are not able to be rented through ScoreSwap?

A. Very rare retro games we have in the store are generally exempt from ScoreSwap, as well as new releases that have not been on the market more than 30 days.


Q. So this means hand held games (e.g. Nintendo DS and PSP games) are able to be rented through this program, that have been out 30 days or more?

A. Yes.


Q. Nice!

A. Thanks. We try.


Q. What happens if someone rents a game and doesn't bring it back?

A. When anyone signs up for ScoreSwap, we require a valid credit card to be on file. Each customer will select (at the time of signing up) if they want to be billed for a game, at current retail price, or billed for another month of ScoreSwap, in the event they fail to return rentals within the required amount of time.

For some customers, this may actually be a convenience. Rent a game and like it enough, and you can buy it from us without actually returning to The Score to complete another transaction.


Q. What happens if someone rents a game and returns it damaged?

A. They will effectively purchase the game - they will keep it and will be charged for the retail price of the game.


Q. Can you rent strategy guides?

A. Used strategy guides can be rented, and count as a rental within our system. Similarly, games requiring a special peripheral may count as two rentals instead of one.


Q. What happens if I come to rent a game, and you guys don't have it?

A. ScoreSwap participants can select from all games currently in stock that have been out 30 days or more. We have no way of knowing ahead of time which games we will have and which ones we won't at any particular time.


Q. What happens if my Score Membership runs out prior to my ScoreSwap package running out?

A. In order to rent games from The Score, you must be a Score Member. Therefore, you'd either have to renew your Membership or not use any remaining ScoreSwap balance in the event one runs out before the other.


Q. Are there other ScoreSwap questions you probably should've thought about and mentioned here, but didn't?

A. Probably.


Q. Do I get a prize for reading to the bottom of this FAQ?

A. Yes. Mention the code BORED and we'll add an extra month to any annual purchase of ScoreSwap.